At Esran Tour, we strive to deliver your adventure-ready gear quickly and securely. Below is our shipping policy to keep you informed throughout the process.
1. Payment Method
We currently offer Cash on Delivery for all orders. Payment is collected at the time of delivery.
2. Processing Time
All orders are processed within 1–3 days after confirmation. You will receive a notification once your order has been dispatched.
3. Delivery Time
Delivery is typically completed within 1–3 days after dispatch, depending on your location and accessibility. Delays may occur during high-demand periods or due to unforeseen circumstances.
4. Delivery Areas
We deliver across a wide range of locations. If your area is not currently serviceable, we will inform you upon order confirmation.
5. Failed Delivery Attempts
If the delivery attempt is unsuccessful due to incorrect contact details or unavailability, our team will get in touch to reschedule.
6. Order Tracking
For updates or inquiries about your delivery status, feel free to reach out to us at:
📧 [email protected]