At Esran Tour, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information when you place an order or contact us:
- Name
- Phone number
- Email address
- Shipping address
- Purchase history
- Communication preferences
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your orders
- To respond to your inquiries and support requests
- To improve our website and service offerings
- To send occasional updates or promotional messages (only if you have opted in)
3. Data Security
We take appropriate measures to ensure your data is safe and secure. Your personal information is protected against unauthorized access, disclosure, or alteration.
4. Opt-Out Instructions
If you no longer wish to receive promotional messages or updates from us, you may opt out at any time by:
- Clicking the “unsubscribe” link in any promotional email
- Sending an opt-out request to [email protected]
Your request will be processed within 1–3 days of receiving your email.
5. Access and Update
You can request to view, update, or delete your personal information by contacting us directly at [email protected].
6. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the revised date.